Privacy Policy

This Privacy Policy describes how Kyalami Creek Luxury Apartments (referred to as “we”, “our”, or “us”) collects, uses, and protects your personal information in compliance with the South African Protection of Personal Information Act (POPIA).

Collection and Use of Personal Information

We collect and use personal information for the following purposes:

  1. To provide and maintain our services.
  2. To manage your account and bookings.
  3. To communicate with you, including responding to your inquiries and providing updates.
  4. To personalize your experience and improve our services.
  5. To comply with legal obligations.

Types of Personal Information Collected

We may collect the following types of personal information:

  1. Contact information (e.g., name, email address, phone number).
  2. Identification information (e.g., ID number, passport details).
  3. Financial information (e.g., credit card details for payments).
  4. Booking and reservation details.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure compliance with POPIA.

Data Subject Rights

You have the right to:

  1. Access and obtain a copy of your personal information.
  2. Rectify any inaccuracies in your personal information.
  3. Request the deletion of your personal information under certain circumstances.
  4. Object to the processing of your personal information.
  5. Lodge a complaint with the Information Regulator if you believe your data protection rights have been violated.

Data Transfers

Your personal information may be transferred to, stored, and processed in locations outside of South Africa where our service providers are located. By providing your personal information, you consent to these transfers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website along with the effective date of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at reservations@kyalamicreek.co.za.

Last Updated: February 20, 2024